Trouble signing in?
Can't login to your gojocpot account? Here's what to do
Most gojocpot login issues resolve quickly. Work through these steps in order and you should be back in your account within a few minutes.
1
Double-check your credentials
Make sure you are entering the email address or mobile number you used when you registered your gojocpot account — not a secondary email. Passwords are case-sensitive, so check that caps lock is off. If you saved your password in your browser, try typing it manually to confirm it is correct.
2
Use the password reset option
Click "Forgot password?" on the gojocpot login form. Enter the email address associated with your account and a reset link will be sent. Check your spam or junk folder if it does not arrive in your inbox within a few minutes. The reset link expires after a short period, so use it promptly once it arrives.
3
Contact gojocpot support
If resetting your password does not resolve the issue — for example, if you no longer have access to your registered email — contact support@gojocpot.net directly. Include your registered mobile number and full name. The team can verify your identity and assist with account recovery. Support is available 24/7 in both English and Tagalog.