gojocpot Privacy Policy

1 About This Privacy Policy

This Privacy Policy applies to all personal data collected by gojocpot through the gojocpot.net website, mobile platform, and any related services offered to players and visitors. It covers data collected when you browse the platform, register an account, make a deposit or withdrawal, place a bet, contact support, or otherwise interact with gojocpot.

gojocpot is committed to handling your personal data in accordance with the Data Privacy Act of 2012 (Republic Act 10173) of the Philippines and its implementing rules. This law gives Filipino data subjects specific rights over how their information is handled, and gojocpot is obligated to respect and facilitate those rights.

By using the gojocpot platform or registering an account, you acknowledge that you have read this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this policy, you should not use the platform.

2 Personal Data We Collect

gojocpot collects the following categories of personal data from players and platform visitors. Not all data categories apply to all users — the data collected depends on how you interact with gojocpot.

gojocpot does not intentionally collect sensitive personal information — such as racial or ethnic origin, health data, or political opinions — except where strictly required by law for identity verification or responsible gaming compliance purposes.

3 How We Collect Your Data

gojocpot collects personal data through the following methods:

• Directly from you — when you register an account, complete identity verification, make a deposit or withdrawal, contact support, respond to a survey, or update your account settings on gojocpot.
• Automatically through the platform — technical data such as your IP address, device type, browser, and session activity is collected automatically when you visit or use gojocpot, including through cookies and similar technologies.
• From third-party identity verification providers — where gojocpot uses a third-party service to verify your identity, that provider may share verification results and associated data with us as part of the verification process.
• From payment processors — when you make a deposit or request a withdrawal through GCash, Maya, or another accepted payment method, the processor shares transaction data with gojocpot necessary for processing and reconciliation.
• From regulatory or law enforcement authorities — gojocpot may receive data about a player from a regulatory body or law enforcement authority in connection with a specific inquiry or compliance requirement.

4 Legal Basis for Processing

Under the Data Privacy Act of 2012, gojocpot must have a lawful basis for processing your personal data. The following bases apply to gojocpot's data processing activities:

• Contract performance. Processing your identity data, contact data, and financial data is necessary to create your account, process your deposits and withdrawals in PHP, and otherwise deliver the gojocpot platform services you have signed up for.
• Legal obligation. gojocpot is required by applicable Philippine law — including anti-money laundering regulations and gaming compliance requirements — to collect and retain certain personal data. This processing occurs regardless of consent.
• Legitimate interest. gojocpot processes technical data and gaming activity data to maintain platform security, detect fraud, prevent prohibited conduct, and improve the platform experience. This processing serves legitimate interests that are not outweighed by your privacy rights.
• Consent. Where gojocpot sends you marketing communications or uses non-essential cookies, we will ask for your consent before doing so. You can withdraw consent at any time through your account settings or by contacting support@gojocpot.net.
• Vital interests. In cases where processing is necessary to protect your safety or the safety of others — including in connection with responsible gaming interventions — this provides an additional lawful basis.

5 How We Use Your Personal Data

gojocpot uses your personal data for the following specific purposes. We do not use your data for purposes beyond those listed here without notifying you and, where required, obtaining your consent.

• Account creation and management. To set up, maintain, and manage your registered gojocpot account, including processing your registration information and verifying your eligibility.
• Identity verification. To verify your identity as required by applicable law and platform policy, including verifying your age, name, and address against government-issued documentation.
• Payment processing. To process deposits and withdrawal requests in Philippine pesos through your chosen payment method, reconcile transactions, and maintain accurate financial records.
• Platform operation and improvement. To monitor and maintain the technical performance of gojocpot, diagnose issues, and make improvements based on how players use the platform.
• Fraud and security. To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct on the gojocpot platform.
• Responsible gaming. To monitor gaming activity patterns for signs of problem gambling behaviour and to facilitate the responsible gaming tools available on gojocpot, including session limits, deposit controls, and self-exclusion.
• Customer support. To respond to your queries, resolve disputes, and manage your support interactions with the gojocpot team.
• Legal compliance. To comply with applicable Philippine laws and regulations, respond to lawful requests from regulatory or law enforcement authorities, and maintain required records.
• Marketing communications. Where you have opted in, to send you promotional offers, bonus notifications, and news about gojocpot by email or mobile notification. You can opt out at any time.

6 Sharing Your Personal Data

gojocpot does not sell your personal data to any third party. We share your data only in the following circumstances and only to the extent necessary for the specific purpose:

• Payment processors. Transaction data is shared with payment service providers — including GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, and eligible card networks — as necessary to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
• Identity verification providers. Where gojocpot uses a third-party service to verify your identity, your identity data and verification documents are shared with that provider for this specific purpose.
• Regulatory and law enforcement authorities. gojocpot may be legally required to disclose your data to Philippine regulatory bodies, tax authorities, anti-money laundering agencies, or law enforcement where required by applicable law or a valid legal order.
• Platform service providers. Hosting, security, analytics, and technical support providers who process data on gojocpot's behalf under binding data processing agreements that prohibit them from using your data for any other purpose.
• Professional advisers. Legal, compliance, or financial advisers engaged by gojocpot where necessary, under professional confidentiality obligations.
• Business transfers. In the event of a merger, acquisition, or asset transfer involving gojocpot, your data may be disclosed to the relevant parties as part of that transaction, subject to equivalent privacy protections.

7 Cookies and Similar Technologies

gojocpot uses cookies and similar tracking technologies to operate the platform, maintain your session while logged in, and understand how players use the site. Cookies are small text files placed on your device when you visit gojocpot.

The cookies used by gojocpot fall into the following categories:

• Essential cookies. Required for the platform to function correctly. These maintain your login session, remember your language preference, and protect against cross-site request forgery. They cannot be disabled without breaking core platform functionality.
• Performance cookies. Collect anonymous data about how players navigate gojocpot — which pages are visited most, how long sessions last, and where technical errors occur. This data helps us improve the platform. No personally identifying information is included.
• Functional cookies. Remember preferences you have set within your gojocpot account, such as game display settings or notification preferences, so you do not have to reset them each visit.
• Analytics cookies. Used with consent to understand aggregate usage patterns on gojocpot. Analytics data is reviewed at a population level, not used to build individual profiles for advertising.

You can control non-essential cookies through your browser settings. Disabling essential cookies will affect your ability to use gojocpot normally, including logging in and maintaining a session. gojocpot does not use cookies for third-party advertising targeting.

8 Data Retention

gojocpot retains your personal data only as long as necessary for the purpose it was collected, or for as long as required by applicable Philippine law. The following retention principles apply:

• Account data is retained for the duration of your active gojocpot account and for a minimum period after account closure as required by anti-money laundering and gaming compliance regulations.
• Transaction data — including deposit and withdrawal records — is retained for a minimum of five years from the date of each transaction, in line with financial record-keeping requirements under Philippine law.
• Identity verification documents are retained for as long as your account is active and for the legally required period following closure, which may be up to five years depending on applicable regulations.
• Support communications are retained for a reasonable period to allow for dispute resolution and to maintain a record of issues raised and how they were resolved.
• Gaming activity data is retained for the duration of your account and the required post-closure period, supporting responsible gaming monitoring and audit requirements.
• Technical and log data is generally retained for shorter periods, typically up to 12 months, unless a specific security investigation requires longer retention.

When data reaches the end of its retention period, gojocpot deletes or anonymises it securely. Anonymised data — which can no longer be linked to an individual — may be retained indefinitely for statistical and platform improvement purposes.

9 Data Security

gojocpot applies technical and organisational security measures appropriate to the risk level of the personal data held. These include:

• Encryption of personal data in transit using industry-standard TLS protocols.
• Access controls that restrict data access to gojocpot staff and service providers on a need-to-know basis only.
• Regular security assessments of platform infrastructure.
• Secure credential storage using hashing rather than plain-text storage of passwords.
• Session management controls that automatically expire inactive logged-in sessions.
• Monitoring for unusual access patterns or potential security incidents.

No digital system is entirely immune to security incidents. In the event of a data breach that is likely to affect your rights or freedoms, gojocpot will notify affected players and, where required, the relevant Philippine regulatory authority within the timeframes stipulated by applicable law.

10 Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights over your personal data held by gojocpot. These rights can be exercised by contacting support@gojocpot.net from the email address registered to your account.

gojocpot will respond to all data rights requests within 30 days of receipt. In some cases, legal obligations may prevent gojocpot from fulfilling a deletion request in full — for example, where transaction records must be retained under anti-money laundering law. Where this applies, gojocpot will explain the specific legal basis for retention.

If you believe gojocpot has not handled your personal data correctly, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the supervisory authority for data privacy matters under Republic Act 10173.

11 Children's Privacy

The gojocpot platform is strictly for adults of legal gaming age — a minimum of 18 years old. gojocpot does not knowingly collect personal data from anyone under 18 years of age. The registration process requires date of birth confirmation, and identity verification processes are designed to detect and reject underage applicants.

If gojocpot becomes aware that personal data has been collected from a person under 18, that data will be deleted promptly and the associated account will be closed immediately. Any balance held in an underage account will be dealt with in accordance with applicable law and the gojocpot Terms and Conditions.

If you are a parent or guardian and believe a minor has registered a gojocpot account, contact support@gojocpot.net immediately. Include as much detail as you can about the account. gojocpot will investigate promptly and take appropriate action.

12 Marketing Communications

gojocpot may send you promotional communications — including bonus offers, event notifications, and platform news — by email or mobile notification, but only where you have explicitly opted in to receive them. Opting in to marketing is not a condition of using the gojocpot platform.

You can opt out of marketing communications at any time by:

• Using the unsubscribe link included in any marketing email sent by gojocpot;
• Updating your communication preferences in your gojocpot account settings; or
• Contacting gojocpot support at support@gojocpot.net with a clear opt-out request.

Opting out of marketing communications will not affect transactional communications that gojocpot is required to send — such as deposit confirmations, withdrawal notifications, identity verification requests, and account security alerts. These communications are sent regardless of your marketing preferences because they are necessary to the operation of your account.

13 Changes to This Privacy Policy

gojocpot reviews this Privacy Policy periodically and may update it to reflect changes in how we operate, changes in applicable law, or changes in best practice. The date at the top of this document indicates when it was last revised.

Where a material change is made to this policy — such as a change to how we share data or introduce a new processing purpose — gojocpot will notify registered players through the platform or by email to your registered address before the change takes effect. For non-material changes, updating this page with a revised date constitutes sufficient notice.

Continued use of gojocpot after a privacy policy update constitutes your acceptance of the revised policy. If you disagree with a change, you may close your account by contacting support@gojocpot.net. We encourage you to check this page periodically so you are always aware of the current version.

14 Contact and Data Privacy Queries

For any question, concern, or request relating to this Privacy Policy or the handling of your personal data by gojocpot, contact us through the following channel:

For formal complaints about how gojocpot has handled your personal data, you may also contact the National Privacy Commission of the Philippines directly at their official channels, which are publicly available at the NPC's official website. gojocpot will cooperate fully with any NPC investigation into our data handling practices.